So the other night (Monday) David, Ellen, and I went to Spike's for dinner. Normally we are a Huuuuuge fans of Spike's and I would say that we still are, but Monday night was awful. We all arrived at about 7:00 PM and ordered pretty much immediately and beer came promptly. Food however, was not so forthcoming. At about 8:00 we inquired why our food had not presented itself, and are waiter, Steve, the owner of Spike's, had neglected to put the order into the Kitchen.
That was supposedly done promptly yet, we did not fully recieve our food until 9:15. Well we are regulars at Spike's and fully expected some small token of apology from Steve such as a free round of drinks or maybe even some bill compensation. Instead we had to total the bill ourselves and pay for it fully. No tip was left and we got out of there very disgruntled. We'll still go back, but I had to rant and now I am done.
Smile and be Happy!